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Cerdik Labs AI Integration · Penang
AI integration for Malaysian businesses
Cerdik Labs · George Town, Penang

AI That Works
For Your Business

We help Malaysian organisations build thoughtful AI systems and develop teams that can use them well — from personalised digital experiences to leadership-level intelligence training.

+60 3-9284 6751 [email protected] Persiaran Gurney, Penang
What We Offer

Three Ways We Work With You

Each service is shaped around your team's reality, not a generic template. Here's what that looks like in practice.

Personalisation Engine Architecture
Consulting & Technical Design

Personalisation Engine Architecture

Design and build AI-driven personalisation across your digital channels — websites, apps, and email. Covers segmentation modelling, content matching algorithms, A/B testing infrastructure, and privacy-compliant data handling.

  • User segmentation modelling
  • Privacy-compliant data architecture
  • A/B testing infrastructure setup
RM 930 Enquire
AI Fundamentals for Executives
Leadership Training

AI Fundamentals for Executives

A concise training program for senior leadership covering AI capabilities, strategic implications, investment considerations, talent requirements, and governance. Delivered in sessions that respect executive schedules.

  • Strategic AI decision frameworks
  • Industry benchmarking materials
  • Governance responsibility overview
RM 2,350 Enquire
Intelligent Feedback Analysis System
AI Implementation

Intelligent Feedback Analysis System

AI systems that analyse customer and employee feedback across surveys, reviews, support tickets, and social channels. Multi-channel aggregation, sentiment classification, trend identification, and executive reporting built in.

  • Multi-channel data aggregation
  • Sentiment & topic classification
  • Executive dashboard reporting
RM 3,660 Enquire
Why Cerdik Labs

What Makes the Difference

Local Market Understanding

We design AI systems with Malaysian business contexts in mind — regulatory considerations, consumer behaviours, and the multilingual nature of local markets.

Practical, Not Theoretical

Every engagement ends with something you can actually use — a running system, a trained team, or a decision framework your leadership can act on.

Privacy by Design

Data handling is built into the architecture from the start, not patched on afterwards. We align with PDPA requirements and responsible AI principles.

Cross-Industry Experience

Our team has worked with retail, financial services, hospitality, and professional services — so the patterns we bring have been tested across real business environments.

Collaborative Working Style

We work alongside your internal teams rather than replacing them. Knowledge transfer is part of every engagement so your people grow with the work.

Measurable Outcomes

We set clear outcome targets at the start of each engagement and report honestly against them. If something isn't working, we adjust — not just invoice.

Ready When You Are

Curious What AI Could Do
For Your Organisation?

A short conversation is usually enough to understand whether our approach fits your situation. No commitments, no pressure.

Common Questions

Frequently Asked

Do we need an existing data infrastructure before working with you?

Not necessarily. Some clients arrive with mature data pipelines; others are just beginning to organise their information. We assess your current state during the initial consultation and advise on what infrastructure is actually needed — without over-engineering the foundation.

How long does an engagement typically take?

It depends on the scope. Executive training programs typically run over two to four focused sessions spanning a few weeks. System implementation projects are scoped individually, but most range from six to fourteen weeks. We share a detailed timeline before any work begins.

Will our internal team need technical skills to manage the systems you build?

We design for sustainability. Where possible, we build management interfaces that non-technical staff can use, and we always include a handover and documentation phase. For more complex systems, we discuss ongoing support arrangements from the outset.

How is customer data handled during AI projects?

Data handling protocols are agreed before any project begins. We work within Malaysia's Personal Data Protection Act (PDPA) framework and apply data minimisation principles. In most cases, sensitive data stays within your infrastructure — we work with anonymised or aggregated samples where possible.

Is the AI Fundamentals training suitable for leaders without a technical background?

That's exactly who it's designed for. The program focuses on strategic implications, governance, and decision-making rather than technical implementation. Participants leave with frameworks they can apply immediately — no coding or data science knowledge required.

Do the listed prices include all costs?

The prices shown are starting points. Some projects are straightforward and land at exactly the listed rate; others involve additional complexity that we quote separately. You'll receive a detailed scope and cost breakdown during the proposal stage — nothing is added without your agreement first.

Find Us

Our Location

88 Persiaran Gurney, 10250 George Town, Penang

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Let's Talk

Get in Touch

Whether you have a specific project in mind or want to explore what's possible, we'd be glad to hear from you.

Contact Details

Address

88 Persiaran Gurney
10250 George Town, Penang
Malaysia

Working Hours

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 2:00 PM (by appointment)

Sunday & Public Holidays: Closed

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